1Purpose of use of personal information

The Company will use personal information obtained from customers in accordance with the following purposes of use.

(1) To perform execution of contracts, after-sales service, introduction of products and services (including information deemed useful to customers) along with sales activities (direct mails, solicitation via phone calls and e-mails, visits, etc.), analysis of customer trends, research and analysis for product development, etc. within the scope of business of the Company and the Group companies as described below.

• Services related to the sale and purchase, brokerage, leasing, investment and appraisal of real estate
• Services related to the maintenance, management and cleaning of real estate
• Design, construction, supervision and contracting of construction and civil engineering works
• Extension, reconstruction, rebuilding and renovation of buildings
• Services related to the sale, brokerage, manufacturing and processing of furniture, housing equipment and other products and fixtures
• Non-life insurance agency services and services related to the offering of life insurance
• Money lending services (housing loans, etc.)
• Any and all services incidental or related to the above

(2) To introduce products and services handled by the Company and its Group companies' business partners related to the business described in (1) above.

(3) In accordance with laws and regulations

2Joint use

The Company will jointly use personal information acquired from customers as described below to the extent necessary to achieve the purpose of use described in 1 above.

(1) Items of personal data to be used jointly
Name, date of birth, address, telephone number, e-mail address, and desired transaction conditions, as well as items necessary to achieve the purpose of use described in (1) above.

(2) Scope of joint users
The Company and its Group companies

(3) Person responsible for the management of shared personal data
Please see below for our address and representative. If you have any questions regarding the handling of personal information, please use the contact information indicated on the web page where you entered your personal information or on the documents you filled out, or please refer to 6. Contact information for inquiries.

3Provision of information to third parties

(1) The Company may provide personal information of customers to financial institutions, deposit guarantee companies, business partners of owners of properties sold by the Company, construction companies, interior goods sales companies, and service providers (telecommunications companies, equipment maintenance companies, etc.) to the extent necessary to achieve the purpose of use described in 1. above.

(2) The items of personal information to be provided shall be the name, date of birth, address, telephone number, e-mail address, desired transaction conditions of customers, and items necessary to achieve the purpose of use stated in 1. above.

(3) Provision shall be made in writing, by mail, by telephone, fax, e-mail, etc.

(4) The provision of information to a third party will be suspended upon the customer's request, but this does not apply if it is determined that such provision would interfere with the performance of business. Please refer to 5. Procedures for disclosure, correction, suspension of use, etc. for procedures to request suspension of information provision and 6. Contact information for inquiries for making inquiries.

4Security measures

The Company has taken the following measures to manage personal data such as preventing leakage, loss, or damage of such data.

5Procedures for disclosure, correction, suspension of use, etc.

(1) With regard to requests for disclosure, correction, etc. (change, addition, deletion), suspension of use, etc. (suspension of use or deletion) of personal information, please fill in the request form and submit it together with an identity verification document of the person (issued by a public organization with name, date of birth and address) to the Contact information for inquiries described in 6.

(2) We will process the request form within five (5) business days of receipt and notify you of the process by certified mail.

(3) With regard to a request by a proxy, in addition to (1), please submit a letter of proxy, your personal seal proof certificate (for the seal impression used in the letter of proxy), and your proxy’s identity verification document.

6Contact information for inquiries

For requests for disclosure, correction, suspension of use, etc. of personal information or requests for the suspension of provision to third parties, as well as questions or complaints regarding the handling of personal information, please contact the following:

As of March 31, 2022